Relief+ Arch Support Massage Insoles

If your Tenera Step™ shoes don’t fit right or aren’t what you expected, you can return or exchange them within 30 days — completely free.

We keep things simple so you can shop with confidence.

Every pair of Tenera Step™ shoes is carefully prepared and shipped from our European warehouse in Germany to ensure reliable, fast delivery across the EU and beyond.

We don’t rush the process — each order is handled with care to make sure your shoes arrive in perfect condition and ready to wear.

🚚 Processing time: 24–48 hours (Mon–Fri)

🌍 Delivery time: 8–11 business days depending on your location

📦 Tracking: You’ll receive a tracking link as soon as your package leaves our warehouse.

💝 Free Shipping: Enjoy free delivery on orders over $75.

We appreciate your patience — good things take a few extra days, and your comfort is worth the wait.